The car comes in, the paperwork gets lost and the customer calls to ask
An organised workshop does not necessarily hire more people: it organises what it already has. Clear work orders, history by plate and parts under control.
Problems we see again and again in this industry
Work orders live on paper
If one is lost, the part, the labour and the warranty go with it. Nobody can reconstruct what was done.
Nobody knows which part is missing
You buy the same thing twice or find out mid-job, with the car in pieces and the customer waiting.
Customers do not come back
Without history or reminders, the next service happens at another shop and you never find out.
Each item solves one of the problems above
- Work orders with status, owner and intake photos.
- History by licence plate: what was done, when and with which parts.
- Parts inventory with low-stock alerts.
- Quote sent and approved by the customer before any work starts.
- Service reminders by mileage or date.
Not a generic example: a client running on it today
S&S Escapes y Taller Mecánico
tallersys.lettera.clEnd-to-end system for a mechanical workshop: work orders, inventory, services performed, customers and vehicle history in one place.
Frequently asked questions
Does it work for a small shop?
Yes, and that is where it shows most. Two people with clear work orders perform like three, because they stop chasing paper and redoing jobs.
Can I load my old history?
It can be imported from Excel during setup, even partially: with the plate and the last service you already gain the reminder.
Does it replace the mechanic?
No. It removes the paperwork so the mechanic can work and the owner knows what is happening without interrupting.
If your business looks like one of these, the problem does too
Shall we talk about your case?
Tell me how you work today and what is holding you back. I will propose a concrete plan with deadlines and prices.